Rent a Car Vanrell - Alcúdia 2

I had a mixed experience with Vanrell Car Rental Alcudia. When arranging the booking, the customer service was great — pleasant, helpful and very reasonable throughout the process. However, the collection experience was disappointing. When I arrived to collect the car, I had to wait around 10 minutes in an empty office with all the keys on display and nob...

Had to wait 25 min+ for the prearranged and prepaid driver to arrive at the ferry terminal. Everyone else at the ferry had alteady gotten a taxi. It's a 5-7 min drive away from the car renta place. It took 25 min and they were supposed to be WAITING. They blamed rain (which was over when the ferry docked). Stopped responding to texts or answering calls as...

Rented an MX5 for 2 days, was really excited to drive a fun roadster for 2 days on the wonderfull mallorcan roads. Big dissapointment after receiving the car, there wasn’t a single body panel without damage and the right side door was damaged front to back which looked like quite a big impact. 2. dissapointment was that no one was there to open their loca...