Grupotel Acapulco Playa

After a one night stay at the Orient hotel , The hotel director met with us and listened to our concerns about our visit to Playa de Palma . He very kindly transferred us to the Acapulco Hotel for the rest of our holiday . We could not have asked for more . This hotel is amazing for a relaxing stay . The confort and cleanliness and the atmosphere here was perfect . The rooms are lovely and comfortable with wonderful

Our stay at Grupotel Acapulco Playa was beautiful. Pros: The location is perfect, right at the entrance to the beach. Furthermore, the hotel is located in a select area of the resort, making it quieter and clean. You can have a great sunset view if you choose to stay in a sea view room, at least at the 2nd floor. Nearby there are many shops, restaurants, bars and centers where you can rent bicycles, scooters and cars

The hotel has a great location, and the rooms are very clean and comfortable. The housekeeping staff were also very nice and thorough. However, I was extremely upset with the attitude of the front desk receptionist, Ms. Aneta. As a foreigner, I made a mistake with the number of guests in my booking. I asked for her help, but she refused. After we managed to correct the booking ourselves, she pointed at me in front of