Customer service at this place deserves zero stars. The guy at reception didn’t even look at me or smile — he just made me feel like he was the boss and I was nobody. After paying an unreasonable €50 for a single visit, I knew I wouldn’t be coming back, even before I’d stepped into the gym. So I went somewhere else instead, and I’m really happy I did — I...
Update January 2026: The conditions of the spa continue to remain subpar, as well as the service. I also went on vacation for two months and my locker was opened and everything stolen, including my sandals. I was told that I must have left my locker open (which is absolutely not true) because it could only have been opened with my wristband. This has happ...
I’m honestly so disappointed that in a so-called “LUXURY” gym, things are being STOLEN. I paid for a locker, and still had my shoes stolen — seriously, how does that even happen? It’s not just about the shoes — it’s the principle. You expect a basic level of security and respect in a place like this, especially when you’re paying a premium. What’s worse i...
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