I had an appointment to pick up at 11 am, I was there at 10.30 am, the lady at the reception said that the car had not arrived. I returned at 11 am, 8 people were ahead of me. My car was still not ready. I received another one (superior) scratched and dirty. You have to read the rental terms and conditions carefully, I chose them because they did not keep...
Have used Hiper before; they are friendly and reliable. The car was delivered to the hotel at an agreed time, and we left the car at the hotel when we were done. The agent went through the details of the car with us, and explained everything about the condition and the return agreement. Highly recommended.
All fine and acceptable but if I pay for a "VW Golf or equivalent" and get an Opel I'm a bit disappointedhose two marques are not comparable.
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